The management and the colleagues of the Euro-Ex 2002 Ltd are committed to the highest level of quality and to its permanent development.
"by the introduction of ISO 9001:2001 we can assure the high and constant quality of our service. According to this all of our colleagues and the management emphasise the quality and reliability"
We introduced our quality assurance system on 1st August 2003 which was settled with a successfull audit on 4th November. The certification of the system has been executed by the DEKRA. Our quality assurance system fullfills regurarly the requirements audited annually.
The main pillars of our quality assurance system are the following:
.In our service we manage the short- and long-term claims and expectation of our clients with a high priority, and we take it into consideration at the develoment of our workflow and -methods.
We consider the regular education of our colleagues, the continuous evaluation of their performance and the acuirement of the newest information significant.
To execute deliveries we work only with classified sub-agents. We monitor continuously if they fulfill the necessary technological, legal and insurance requirements.
Our fleet and computer system are controlled, developed permanently to correspond to the claims of the customers and to assist our effective work.
The most important indicator of the quality of our service is the satisfaction of our clients which has been measured and qualitied permanently.